What if the item doesn't have a sticker?

You can only return products that still have the original product marking: a sticker containing the article number, name and other product information.

How does the Droppie employee know whether my item can be sold?

The Droppie employee checks whether your item meets the requirements: it must be an IKEA piece of furniture or accessory with the IKEA product marking or sticker containing the article number, it must be clean, correctly assembled and in good resalable condition, complete and fully functional, and the item must be listed in the Droppie X IKEA product checker.

How do I recognize the IKEA sticker or article number?

The location of the IKEA sticker or article number varies depending on the product. It can be found in different places on cabinets, desks and tables, chairs and sofas, beds, drawers and cabinets, lamps and small accessories.

Is the buyback service with IKEA only available in Utrecht?

Yes, the buyback service is available at three Droppie locations in Utrecht: Londenstraat 3a, Smaragdplein 249, and Amsterdamsestraatweg 253.

HOw dOes it wOrk?

Q: What if I can't find my product in the product checker?

Check whether you entered the article number or name correctly. If the product doesn't appear, unfortunately we can't accept it. But don't worry, there are plenty of other products that can be handed in!

Give your IKEA products a second life. Drop them off at Droppie and receive IKEA store credit.

Please note: this service requires an IKEA Family membership and the Droppie app.

Not an IKEA Family member yet? Join here

1. PrOductcheck

Check if your product can be dropped off and find your nearest Droppie in Utrecht.

2. valuecheck

Select your product and check how much IKEA store credit you will receive. Bring the summary from your email with you to Droppie.

The final reimbursement amount will be determined upon return.

3. drOp

Hand in your product(s). Once verified, you will receive your IKEA store credit as a voucher in the Droppie app, which can be used both online and in-store.

The voucher will be activated within 24 hours and can only be redeemed in a single transaction at IKEA.

YOu are welcOme tO bring:

DO

An IKEA piece of furniture or accessory featuring the IKEA product label or sticker with the article number
Clean, correctly assembled, and in good, sellable condition; signs of use are acceptable.
The article is in the Droppie X IKEA product checker
A product in its original box

DOnt's

Hand-painted or upcycled IKEA items
IKEA spare parts, such as shelves and legs
Upholstered furniture, such as sofas
Incorrectly assembled items

It starts and ends at IKEA

Previously, you could only use the buy-back service by visiting an IKEA store. Now, it’s even easier: you can drop off your items at one of the three Droppie locations in your area. Your pre-loved product will be given a new life in the IKEA Circular Hub. Here, you’ll find products that are still in great condition and ready for a second chance.

Londenstraat 3a, Utrecht
Smaragdplein 249, Utrecht
Amsterdamsestraatweg 253, Utrecht

FAQ

What if I can't find my product in the product checker?

Please check that you have entered the correct item number or name. If the product does not appear, we unfortunately cannot accept it. But don't worry, there are over 20,000 other products that can be submitted!

What if the item sticker is missing?

You can only return products that still have the original product label—a sticker containing the item number, name, and other information—attached.

How does the Droppie team member know if I can sell my item?

The Droppie staff member will check your items to ensure they meet our requirements. First, the product must be listed in our product checker and feature a product label. Furthermore, it must be clean, correctly assembled, and in a good, sellable condition.

The item must also be complete and fully functional; we cannot accept loose parts, such as individual shelves or legs.

If your product meets these requirements, we will be happy to accept it!

How do I find the IKEA sticker or article number?

You can identify the article number by its 8-digit code. This is usually found on a sticker or label on or under the product.

Where to look?
Cabinets, desks, tables: on the inside, on the back, or underneath a shelf or tabletop.
‍
‍Chairs/sofas: under the seat, on the frame, or on the underside.

‍Beds: on the inside of the bed frame or under a component.

‍Drawers/cabinets: sometimes on the back of a drawer or a hidden part.

‍Lamps: on a sticker near the socket, on the cord, or on the base.

‍Small accessories: often on the bottom or back.

Where can I use my IKEA voucher?

In-store and online
* Not available in the Bistro, the Swedish Restaurant, or the Swedish Food Market.

DROPPIE X IKEA